Simple, Friendly Tech Support Pricing
Choose one-time tech help when you need a quick fix, or monthly support when you want ongoing help keeping your technology running smoothly.
Monthly Support Plans
Best for small businesses, home offices, and clients who want reliable support, routine checkups, and fewer surprise tech problems.
Basic
A simple monthly support option for light tech needs and basic system checkups.
- Remote support
- Basic troubleshooting
- Email support
- Monthly system health check
- Basic update review
Standard
A stronger support plan for clients who need more frequent help and better coverage.
- Everything in Basic
- Faster response priority
- Internet and network troubleshooting
- Virus and malware cleanup support
- Printer and device support
Premium
Priority support for clients who want the most coverage and a trusted tech partner.
- Everything in Standard
- Priority scheduling
- More hands-on support
- Security-focused review
- Ongoing system management guidance
Monthly Subscriber Perks
Monthly support clients receive extra benefits designed to make everyday technology easier to manage.
Mobile Phone Troubleshooting
Monthly subscribers receive basic mobile phone troubleshooting at no extra cost, including email setup, app issues, Wi-Fi connection problems, account access help, and general phone settings support.
Priority Scheduling
Monthly clients receive priority scheduling over one-time service requests whenever possible.
Security Checkups
We review common security concerns like antivirus status, system updates, suspicious behavior, and basic account safety.
Monthly System Cleanup
Monthly support includes routine cleanup checks for startup apps, disk space, temporary files, and common performance issues.
Simple Support Notes
After support visits or troubleshooting sessions, we can provide a simple summary of what was checked, what was fixed, and any recommended next steps.
Familiar Support
Instead of starting from scratch every time, monthly clients work with a support partner who becomes familiar with their devices, setup, and common issues.
Mobile phone troubleshooting does not include physical phone repairs, screen replacements, battery replacements, carrier billing issues, or manufacturer warranty service.
One-Time Tech Help
Need help with a specific issue but not ready for monthly support? One-time support is available for common computer, internet, printer, and troubleshooting needs.
Quick Help
Best for simple issues, basic questions, settings help, and quick troubleshooting.
Standard Repair
Best for computer issues, printer problems, internet troubleshooting, slow system checks, and software problems.
Advanced Support
Best for more involved issues like malware cleanup, unstable systems, failed updates, and deeper troubleshooting.
Which Option Should You Choose?
Choose One-Time Help If...
- You have one specific tech problem
- You do not need ongoing support
- You need help with a computer, printer, internet issue, or virus concern
- You want help without a monthly commitment
Choose Monthly Support If...
- You want ongoing support
- You run a small business or home office
- You want regular checkups and maintenance
- You prefer having a trusted tech contact before problems become urgent
Not sure which plan fits?
Tell us what is going on and we can help you choose the right support option.
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