Our Services

At Bear Claw Tech Solutions, we specialize in remote break-fix IT support tailored for individuals and small businesses. From diagnosing slow PCs and repairing software issues to setting up new devices and securing networks, our expert support is just a call away. We handle everyday tech frustrations—so you can stay focused on what matters most. Whether it's fixing printer errors, resolving email issues, or guiding you through security best practices, we’re here to help—reliably, efficiently, and with a personal touch.

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Standard
Services

$75/hour

Standard Tech Support Services
Perfect for everyday users and small businesses needing quick, reliable tech support. Our Standard services include essential diagnostics and fixes to keep your systems running smoothly.

  • Device Diagnostics – Identify and resolve common hardware and software issues.

  • Basic System Support – Assistance with performance issues, system settings, and basic configurations.

  • Minor Repairs & Updates – Software updates, driver installs, and minor troubleshooting.

  • Remote Assistance – Convenient support without the need for on-site visits.

Ideal for individuals and teams who need dependable help with routine tech problems.

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Intermediate Services

$95/hour

Intermediate Tech Support Services
Designed for users and small businesses needing more than basic help, our Intermediate services include everything in our Standard services, plus:

  • Windows OS Troubleshooting – Fixes for system errors, performance issues, and update problems.

  • Remote Device Setup – We configure your devices so they're ready to go.

  • Network Diagnostics – Identify and resolve connectivity issues, boost speed, and improve security.

  • Personalized Tech Training – One-on-one remote sessions to help you get the most out of your system.

Perfect for remote workers and small business owners who need reliable, expert support.

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Advanced
Services

$120/hour

Advanced Tech Support Services
Built for businesses and users who need expert-level, high-priority support. Our Advanced services include everything in our Standard and Intermediate packages, plus:

  • Proactive Data Backups – Scheduled backup solutions to protect your critical files.

  • Advanced Malware Detection & Removal – In-depth scans and cleanup to secure your systems.

  • Data Recovery – Recover lost or corrupted data from drives and devices.

  • Priority Response – Fast-tracked support for critical or time-sensitive IT issues.


Ideal for environments where uptime, security, and data integrity are essential.

💼 Tech Support Service Tiers

Service Features Standard 🛠️ Intermediate ⚙️ Advanced 🚀
Device Diagnostics ✅ ✅ ✅
Basic System Support ✅ ✅ ✅
Minor Repairs & Updates ✅ ✅ ✅
Remote Assistance ✅ ✅ ✅
Windows OS Troubleshooting — ✅ ✅
Remote Device Setup — ✅ ✅
Network Diagnostics & Optimization — ✅ ✅
Personalized Tech Training — ✅ ✅
Proactive Data Backups — — ✅
Advanced Malware Detection & Removal — — ✅
Data Recovery — — ✅
Priority Response for Critical Issues — — ✅